At Jew Pump, we strive to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines important information regarding shipping methods, delivery times, and related terms and conditions. By placing an order with us, you agree to the following shipping terms and conditions:

1. Order Processing Time

• Orders are typically processed and dispatched within 2 business days of receiving payment.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods

• We offer standard and expedited shipping options for most orders.
• Shipping methods available may vary depending on the destination and the size/weight of the package.
• Customers can select their preferred shipping method during the checkout process.

3. Shipping Rates

• Shipping rates are calculated based on the weight and dimensions of the package, as well as the selected shipping method and destination.
• Shipping rates will be displayed at checkout before you complete your purchase.

4. Delivery Times

• Delivery times vary depending on the shipping method selected and the destination.
• Estimated delivery times will be provided during the checkout process and are based on business days (excluding weekends and holidays).
• While we make every effort to ensure timely delivery, please note that delivery times are not guaranteed and may be subject to delays beyond our control.

5. Tracking Information

• Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
• You can use the provided tracking number to monitor the status of your shipment and estimate its arrival time.

6. Shipping Restrictions

• Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses.

7. Customs and Duties

• International orders may be subject to customs duties, taxes, and other fees imposed by the destination country.
• Customers are responsible for any additional charges incurred for customs clearance. We recommend contacting your local customs office for more information about applicable duties and taxes.

8. Shipping Damage or Loss

• We take great care in packaging and shipping our products to minimize the risk of damage or loss during transit.
• In the rare event that your order arrives damaged or is lost in transit, please contact us immediately so that we can assist you in filing a claim with the shipping carrier.

Contact Us

If you have any questions or concerns about our Shipping Policy or the status of your order, please don’t hesitate to contact us at  jewpumps@gmail.com